MS Dynamics CRM support

ms crm

Microsoft Dynamics CRM is a full CRM suite of sales, marketing and service, optimizing Microsoft Dynamics technology in many aspects.

The biggest benefit is that it integrates with Microsoft Business Solutions for Financial Management, Microsoft Office, and other systems to that you get a complete picture of your customer.

It's important to note just how easy it is to integrate Microsoft CRM with Microsoft Office. Because it is so easy it enables your employees to access Microsoft Dynamics CRM right from their Microsoft Office Outlook whether they are working online or offline. It's a great tool for your sales department and it takes little training to make it happen.

Top benefits to MS Dynamics CRM:

1. Increased Sales
Implement Microsoft CRM and watch the success of your sales department blossom before your eyes. You can quickly shorten the sales cycle but you can also close more leads with fewer missed opportunities. Your sales system is now automated including your order management and your quotes.

2. Efficient Customer Service
You are about to take your customer service up a notch or two offering efficient state of the art service with a knowledgebase that's shared and an automated routing and queuing system. It makes it easier for staff and it also makes for much happier customers.

3. Informed Decisions
No more shooting in the dark. Now you will be able to make informed decision by using the comprehensive reports. You can look at current sales and forecast future sales, measure performance, business activity, and evaluate sales, and the service department. You can also identify trends.

4. Work With Outlook
You can integrate Microsoft CRM with your Microsoft Outlook seamlessly and with your sales functionality right at your fingertips. Work either online or offline.

5. Ease of Use
Microsoft CRM is designed to be easy to use for the sales teams and other staff with very little training required. After all you've got more important things to do then spend time in training right?

6. Powerful & Integrated
Here's a software package that is so powerful because it is so integrated with other Microsoft products.

Our team of professionals with extensive MS CRM experience. We have used all deployment and integration options, including the configuration of complex modules working in the offline mode.

Our services

MS CRM customization

Mindfire Solutions provides a range of services in Offshore Microsoft Dynamics CRM Development vertical with our qualified Dynamics CRM development team and years of experience in serving clients in the domain.  We offer:

  • MS Dynamics CRM customization
  • MS Dynamics CRM work flow
  • MSt Dynamics CRM plug-in development
  • Third-Party integration in MS Dynamics CRM
  • Report Development in MS CRM
  • MS CRM Data migration
  • Dynamics CRM Maintenance 


Integration

One of the key components of successful work is the integration of Microsoft Dynamics CRM with third-party systems (Microsoft solutions, contact/call centers, websites, ABS and scoring systems, accounting and inventory management solutions, etc) that allows you to bring the functionality of several systems under a single umbrella.

Support

Support and maintenance of a CRM system is a service that includes technical support of a client’s CRM system. Our team is ready to customize it to new needs and requirements, fix bugs and ensure its stable operation.